Privacy Policy

Introduction

Steam Cleaner Australia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website steam-cleaner.com.au (the "Site").

Please read this Privacy Policy carefully. By using the Site, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide to us when you:

• Subscribe to our newsletter
• Contact us through our contact form
• Participate in quizzes or surveys on our Site

This information may include your name, email address, and any other information you choose to provide in your communications with us.

Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and usage, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of your visit

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our Site. Cookies are small data files stored on your device that help us improve your experience.

Types of cookies we use:

• Essential Cookies: Required for the Site to function properly
• Analytics Cookies: Help us understand how visitors interact with our Site
• Advertising Cookies: Used to deliver relevant advertisements and track campaign performance

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Site.

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Site
• Send you newsletters and marketing communications (with your consent)
• Respond to your enquiries and provide customer support
• Analyse usage patterns to improve user experience
• Detect and prevent fraud or other harmful activities
• Comply with legal obligations

Affiliate Disclosure

Steam Cleaner Australia participates in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au.

When you click on product links on our Site and make a purchase on Amazon, we may earn a commission at no additional cost to you. This helps us maintain and improve our Site while providing free content and recommendations.

Our product recommendations are based on research and genuine merit. Affiliate relationships do not influence our editorial content or product assessments.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., email delivery, analytics)
• Legal Requirements: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Third-Party Services

Our Site may contain links to third-party websites, including Amazon.com.au. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

Google Analytics

We use Google Analytics to analyse website traffic and usage. Google Analytics collects information such as how often users visit our Site, what pages they visit, and what other sites they used prior to coming to our Site. We use this information to improve our Site and content. Google Analytics collects only the IP address assigned to you on the date you visit our Site, rather than your name or other identifying information.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt-out of marketing communications
• The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Steam Cleaner Australia
Email: hello@steam-cleaner.com.au
Website: Contact Form